All Items are either despatched via UK Royal Mail Recorded Delivery/Special Delivery/International Signed For/Airsure or via DHL / Fedex / TNT or UPS Courier. We also obtain proof of posting of all items shipped.
UK and International items in stock are normally despatched the next working day once payment has been cleared and funds have been recieved. Any in stock Items purchased on a Friday are normally shipped the next working day. Delivery times are dependant on the shipping companies and are subject to their terms and conditions. Items out of stock normally incur a short delay. Orders for items out of stock for longer than this will be given the option of a refund.
Delivery times are calculated in working days - i.e. Monday to Friday inclusive (working days do not include weekends or National Bank Holidays). In the case of Bank Holidays please allow extra time. From the receipt of your order we will endeavour to deliver your chosen items to you within seven working days providing the goods are in stock. Deliveries to non-Mainland or remote locations may take longer.
We can deliver to addresses within the United Kingdom although for deliveries to Scottish Isles, Isle of Man, Isle of Wight, Northern Ireland, Scottish Highlands and the Channel Islands there may be an additional delivery charge and slightly longer delivery lead time. For deliveries to these areas please contact us by email for delivery charges and times. For all deliveries outside the above areas please contact us via email.
Risk in the goods will pass to you on delivery. Goods delivered by courier should arrive between 9am and 6pm, Monday to Friday. If you are out when the courier arrives the Courier will leave a card with the contact number for you to call to arrange collection of the goods from the local depot. Failure to collect the goods within seven days will result in the goods being returned to P38Spares. Recorded Delivery, Special Delivery, International Signed For, Airsure will also require a signature on delivery, if the postal service is unable to obtain this and the item is returned to us, in both instances you will be responsible for all shipping cost incured.
If you require an item urgently and are within the UK then please choose the Royal Mail Special Delivery option, as this will ensure your item is with you by the fastest service, normally this is with special delivery or a next working day courier service. This service is dependant on items being in stock and the order being placed in good time for us to process the order. For this service we recommend you telephone one of our team prior to placing the order.
UK AirSuspension Ltd reserves the right to deliver only to a credit card holders address and to combat fraudulant activity reserves the right to request further information.
We do everything we can to meet the delivery time specified, however occasionally delivery times may be affected by factors beyond our control and cannot be guaranteed. We will inform you if we become aware of an unexpected delay.
Please allow up to 14 days for international shipping.
Upon receipt of your order you will be asked to sign for the goods received in good condition. If the package does not appear to be in good condition then please refuse the delivery. If you are unable to check the contents of your delivery at the point of delivery then please sign for the parcel as "UNCHECKED". Failure to do so may affect any warranty claims that you make thereafter.
UK AirSuspension Ltd will not accept liability for goods lost in transit unless we are notified within two days from the expected delivery date after despatch via courier.
It is rare for items to go missing during transit but sometimes it does happen, if you wish your item to be insured (UK customers only) then you must choose the Special Delivery option, standard postal prices are the cheapest but are not insured for loss or damage.
Due to the size or weight of these parts, we employ specialist delivery service. We offer premium delivery for these parts and it takes one to two working days for your items to get delivered. Unfortunately, there is no free delivery available for large exhaust parts and radiators & other oversized items. Our basket automatically calculates best delivery price and transit time depending upon the delivery postcode. Please note that it may take up to five working days for parts to get delivered to Northern Ireland and offshore islands.
No deliveries will be made on Sundays or Bank/Public Holidays.
Delivery timescales will vary for items which are not marked as in-stock
We are now able to offer flat rate delivery charges to most European Countries. Unless specified below, our flat rate delivery charges exclude any import taxes, charges, duties or clearance costs and we shall not be liable for such sums.
|Delivery Service To||Description||Estimated Delivery Time||Price From|
|Austria||UPS / TNT / FeDex Service||3 working days||£8.45|
|Belgium||UPS / TNT / FeDex Service||2 working days||£4.45|
|Bulgaria||UPS / TNT / FeDex Service||5 working days||£9.45|
|Croatia||UPS / TNT / FeDex Service||5 working days||£9.95|
|Cyprus||UPS / TNT / FeDex Service||4 working days||£9.95|
|Czech Republic||UPS / TNT / FeDex Service||5 working days||£9.95|
|Denmark||UPS / TNT / FeDex Service||3 working days||£8.45|
|Estonia||UPS / TNT / FeDex Service||6 working days||£9.45|
|Finland||UPS / TNT / FeDex Service||4 - 6 working days||£8.45|
|France||UPS / TNT / FeDex Service||2 - 3 working days||£4.95|
|Germany*||UPS / TNT / FeDex Service||2 - 3 working days||£4.95|
|Gibraltar||UPS / TNT / FeDex Service||4 - 5 working days||£9.95|
|Hungary||UPS / TNT / FeDex Service||5 working days||£9.95|
|Italy||UPS / TNT / FeDex Service||5 working days||£8.45|
|Latvia||UPS / TNT / FeDex Service||5 working days||£9.95|
|Liechtenstein||UPS / TNT / FeDex Service||5 working days||£9.95|
|Lithuania||UPS / TNT / FeDex Service||6 working days||£9.95|
|Luxembourg||UPS / TNT / FeDex Service||2 working days||£4.95|
|Malta||UPS / TNT / FeDex Service||4 working days||£9.95|
|Netherlands||UPS / TNT / FeDex Service||2 working days||£4.95|
|Norway||UPS / TNT / FeDex Service||3 working days||£9.95|
|Poland||UPS / TNT / FeDex Service||5 working days||£9.95|
|Portugal||UPS / TNT / FeDex Service||4 working days||£8.45|
|Republic of Ireland||UPS / TNT / FeDex Service||3 Working Days||£3.95|
|Romania||UPS / TNT / FeDex Service||4 working days||£9.95|
|San Marino||UPS / TNT / FeDex Service||4 working days||£8.45|
|Slovakia||UPS / TNT / FeDex Service||5 working days||£9.95|
|Slovenia||UPS / TNT / FeDex Service||5 working days||£9.45|
|Spain||UPS / TNT / FeDex Service||3 - 4 working days||£8.45|
|Sweden||UPS / TNT / FeDex Service||4 - 5 working days||£8.45|
|Switzerland||UPS / TNT / FeDex Service||3 working days||£9.45|
|Turkey||UPS / TNT / FeDex Service||6 working days||£21.95|
Certain countries may incur further import taxes, ontop of these delivery charges - if unsure please check with your local customs department.
If your item is Over-Sized or Over-Weight (Over 10kgs) you may incur an additional Price. If this is the case you will be contacted once your order is placed. Please Note: Due to carraige restrictions, we are unable to ship hazardous chemicals, aerosols or liquid items to Europe. Orders containing such items will be processed without the restricted items.
No deliveries will be made on Sundays or Bank/ Public Holidays.
Delivery timescales will vary for items which are not marked as in-stock.
If you are outside of Europe or your country isn't listed below, please don't worry as we can still help you!
Please select your parts and check out normally selecting your country; we'll then weigh your parcel and email you with the additional delivery charge. We can then proceed with your order once you have confirmed the additional charges.
We endevour to despatch all international parcels using the most cost effective methods, we'll use a number of couriers to find you the best deal.
Alternatively you can call the export team on +44 (0) 1235 810121, and they will be happy to help with your enquiry and quote to export outside of the UK.